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  Shoppers Optimum - Desjardins

3-Day Travel Insurance | Coverages | Travel Assistance Service | Claims | FAQs


Claims

Before your departure (Trip cancellation coverage)

  • First call your travel service provider (e.g.: travel agent, airline, etc.) to cancel your trip.
  • Then, contact Desjardins Financial Security at 1-866-735-7337.

When you return

  • Contact Desjardins Financial Security at 1-866-735-7337 to obtain a form.
    They can also help fill the form out.
  • Ensure that you have enclosed the required documents before sending in your duly completed form.