In 1962, Toronto Pharmacist Murray Koffler had an idea that revolutionized the retail drug industry. He believed that it was possible to build a national organization of pharmacies without sacrificing the personalized service of the local community pharmacist, who knew their customers well and depended on this intimacy to ensure a successful relationship.

With each Shoppers Drug Mart pharmacy owned by a fellow Pharmacist or "Associate," Mr. Koffler believed that a strong sense of pride, accountability and community spirit would be uniquely inherent in each Shoppers Drug Mart. At the same time, this would help build a trademark that would become synonymous with exceptional service and value.

He was right. Four decades and $6 billion dollars in annual sales later, Murray Koffler's vision continues to bear fruit in numerous ways that, to this day, are setting new standards in the practice and delivery of retail pharmacy in Canada.

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